bet160 Privacy Policy

1. Introduction

bet160 ("we," "us," or "our") operates the online gaming platform accessible at bet160.one (the "Platform"). We are committed to protecting the privacy and personal data of all players, visitors, and users of the bet160 Platform, particularly those based in the Philippines.

This Privacy Policy ("Policy") describes how bet160 collects, processes, stores, shares, and protects personal information in connection with your use of the Platform. It has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission (NPC).

By registering for a bet160 account or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

bet160 collects personal data through various means, including account registration, identity verification, gameplay activity, and your interactions with our customer support team. The categories of personal data we collect include:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or with your explicit consent.

3. How We Use Your Personal Data

bet160 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your bet160 player account, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to all games, features, promotions, and services available on the bet160 Platform.
• Financial Transactions: To process deposits and withdrawals through your chosen payment method (GCash, Maya, bank transfer, or debit card) and to maintain accurate financial records.
• Regulatory Compliance: To comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws, including mandatory reporting requirements.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and fulfil our duty of care to players.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other illegal activities on the Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about bet160 — only where you have provided consent or where we have a legitimate interest, and always subject to your right to opt out.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the bet160 Platform.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, bet160 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your bet160 account and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and NPC guidelines.
• Legitimate Interests: Processing is necessary for bet160's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential data processing activities, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

bet160 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: GCash, Maya, and partner banks require certain personal and financial data to process your transactions securely.
• Identity Verification Providers: Third-party KYC and age verification services that assist bet160 in confirming player identity and age in compliance with Philippine regulations.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or court order.
• Technology & Infrastructure Partners: Cloud hosting providers, cybersecurity firms, and IT service providers who process data on our behalf under strict data processing agreements.
• Game Software Providers: Third-party game developers whose games are hosted on the bet160 Platform may receive anonymised or pseudonymised gameplay data for technical and compliance purposes.
• Professional Advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom bet160 shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions and applicable law.

6. Cookies & Tracking Technologies

bet160 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyse usage patterns. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game preferences, and display options to personalise your bet160 experience.
• Analytics Cookies: Help us understand how players use the Platform — which games are most popular, how long sessions last, and where technical issues occur — so we can improve our services.
• Marketing Cookies: Used to deliver relevant promotional content about bet160 to you. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bet160 Platform.

7. Data Retention

bet 160 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active bet160 account, plus a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act and its implementing rules.
• KYC & Identity Documents: Retained for five (5) years after account closure or the last transaction, whichever is later.
• Gaming Activity Logs: Retained for a minimum of three (3) years for responsible gaming monitoring and regulatory audit purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent, plus two (2) years following withdrawal of consent as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.

8. Your Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bet160:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed, which this Privacy Policy fulfils.
• Right of Access: You may request a copy of the personal data bet160 holds about you, along with information about how it is being used.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your bet160 account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to Data Portability: You may request that bet160 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe bet160 has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act.

9. Data Security

bet160 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bet160 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorised bet160 personnel can access personal data, strictly on a need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• Multi-factor authentication (MFA) for internal systems that process personal data.
• Continuous monitoring of systems for suspicious activity, intrusion attempts, and data breaches.
• Staff training on data privacy obligations and secure data handling practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bet160 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.

10. Children's Privacy

The bet160 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling. bet160 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, return any deposits, and securely delete all personal data relating to that individual. If you believe a minor has registered on the bet160 Platform, please contact our support team immediately.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

11. Third-Party Links

The bet160 Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the bet160 Platform and does not cover the privacy practices of any third-party websites.

bet160 is not responsible for the content, privacy policies, or data practices of any third-party websites. We encourage you to review the privacy policy of any website you visit before providing personal information.

12. Changes to This Privacy Policy

bet160 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or through a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the bet160 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how bet160 is protecting your personal data.

13. Contact & Data Protection Officer

bet160 has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012 and NPC regulations. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:

• Data Protection Officer: bet160 Privacy Office
• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 30 days of receiving a verified request
• Languages: English and Filipino

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.